While our goal will always be 100% customer satisfaction, Indigo Trend reserves the right to refuse any returns at any time. Refunds and exchanges are determined on a per case basis and at the discretion of Indigo Trend. Please, direct refund-related questions to firstname.lastname@example.org, we will be happy to help in anyway possible!
Crap Happens: In the case of manufacturer defective items or items damaged during the course of shipping--a refund request must be submitted within 30 days of package delivery confirmation. When contacting, please include your name and order number in a message to our team at email@example.com.
We do our very best to respond to all emails within 48 hours! If you have any questions, please do not hesitate to contact us!